Highly Recommend – Excellent Physician with a Remarkable Bedside Manner

Highly Recommend – Excellent Physician with a Remarkable Bedside Manner

“I am a 27 year old female that has had recurring tonsillitis since I was in high school. I even had a severe abscess which I needed to have drained in the ER since it obstructed my breathing. I went to an ENT several years ago who said that my tonsillitis was viral, there was really nothing to do but ‘wait it out’, and that if it happened again I would most likely need a tonsillectomy. From then until recently, I’ve had tonsillitis several times, but not recurring so frequently that I thought I would need to see a doctor. I also had facial pain, snoring, and obstructed breathing from my nose but never noticed or thought anything of it. I recently moved to Great Neck and was getting recurring episodes of tonsillitis. I decided to visit Dr. Setzen although I was reluctant since I thought I already knew what he was going to tell me. I’ve never been more wrong and I am so thankful I got a second opinion from Dr. Setzen. First of all, Dr. Setzen went beyond what any ENT I’ve seen before has done in response to my tonsillitis. He used a pediatric nasal endoscope (my nose is small), which couldn’t fit since I had a severely deviated septum. On my follow-up visit, Dr. Setzen performed a CT Scan in his office, just to be extra thorough. The CT Scan revealed a cyst the size of an apricot in my right maxillary sinus and another smaller cyst in my left maxillary sinus. The cyst was large enough to potentially impede on my eye causing vision problems and a collapsing of the orbital floor. Dr. Setzen took the time to explain my situation and what my options were going forward. He was very knowledgeable about his specialty, but made it easy for me to understand and answered all of my questions. He has an amazing bedside manner and made me feel confident going into surgery. I also appreciated his consistent positive attitude, especially during my recovery. In one surgery I had a tonsillectomy, adenoidectomy, endoscopic sinus surgery to remove the cysts, a turbinectomy to open my sinus passageways, and a septoplasty to straighten my deviated septum. My surgery experience was very positive, with minimal bleeding and no bruising. I also had no bleeding from my tonsillectomy, which is something I heard horror stories about from friends. His staff is amazing and called to follow-up after my surgery. They also genuinely care about how I was doing and really put the patient’s needs first. It was great to feel like I had a real ‘team’ on my side as I was going into several surgeries and recovering. I also am out of his insurance plan and he was very reasonable and made sure that I got the treatment I needed. I am now a month post-surgery and am feeling so much better. My quality of life has greatly improved. I really learned the value of a second opinion and not ignoring your symptoms and wished that I had went to Dr. Setzen years ago. Overall, I highly recommend Dr. Setzen based on my personal experience under his care.”

~ June 2nd, 2015

Our Locations

Michael Setzen Otolaryngology, PC great neck location
600 Northern Blvd.
Suite 113
Great Neck, NY 11021

Tel: 516-829-0045
Fax: 516-829-0441

Michael Setzen Otolaryngology, PC manhattan
130 East 77th Street
10th Floor
New York, NY 10075

Tel: 516-829-0045
Fax: 516-829-0441

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Office Opening

As the curve of the pandemic seems to be flattening, Dr. Setzen has decided to open his office with appropriate safety precautions according to the CDC and the New York Department of Health guidelines on Monday, May 18th, 2020. We look forward to seeing you back in the office, please call and make an appointment at 516-829-0045.

Covid-19 Patient information

This message is for all of our patients, we hope all are staying safe, healthy, and following all the necessary guidelines presented by both the state and Federal Government. Due to recent reports concerning the Coronavirus, we are monitoring the CDC and NYDOH websites and taking necessary precautions. If you have a fever, cough or shortness of breath and have recently traveled to China, Hong Kong, South Korea, Japan, Italy, or Iran, or you have been exposed to someone potentially infected with the Coronavirus, please contact the NYS Department of Health at 1-888-364-3065 instead of scheduling an appointment at our office if you are exhibiting signs and symptoms of an upper respiratory illness (cold or flu-like symptoms).

Any patients complaining of any recent loss of smell or taste, could potentially be at risk for COVID-19 and should seriously consider being tested.

I will continue to be available for both new and existing patients by phone and via Zoom, Skype, and Facetime as part of telemedicine. Or you can visit us at our office after Monday, May 18th, 2020.